Schiro's Collision Repairs Our Body Shop Reviews
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Here's what some satisfied customers have to say Some of these reviews were submitted on other websites. We are not affiliated with or sponsored by these websites.
- on Yelp
In a day where customer service is void, Michele and the Team over at Schiro's Collision Repair exceeds expectations!
Schiro's took care of the damage done in the accident AS WELL AS non related damage that occurred prior to the incident. This was done as a 'customer service' gesture and boy was I grateful! I had scratched my driver side door pretty bad on a curb and they took care of the damage at no cost to me, along with other dents/scratches. Talk about going above and beyond!
When I picked my car up, I was given a customer loyalty card- $100 good for in store, or to be used towards my deductible (unheard of right?!). I was also provided with a Lifetime Warranty certificate which insures their work.
After all of that... I was THEN provided with Owner Frank Schiro's business card and Ana pointed out his cell phone number and encouraged me to call if I needed anything at all. Business owners typically are not that accessible. I saw this as a unique and rare act to prove how much I am valued as a customer.
Frank- I am over the moon happy with the service I received. The professionalism, customer care and quality of work is greatly appreciated! You have a dynamic company and Team. Thank you. =)
- on Yelp
Went here for an Estimate got into a fender bender melodrama. I had already gotten 2 other estimates and to my surprise they couldn't give me an estimate the guy said he needed to torn apart the rear bumper to see if there wasn't any damage under the bumper? I find it very fishy as the marks on my bumper are seriously minor it has superficial scratch. the way I see it if you ask me!! is they are trained to be vampires they will suck every single cent from my insurance mmmhuuum not only that when I walked it nadie me pelo maybe cause I look paisa LOL whatever it is I didn't feel comfortable with any of the staff they looked at me weird when I left I double checked myself I brushed my teeth my clothes was sharp clean maybe its my Mexican nopal a media frente that scared them. there's nothing but good reviews so i'm sorry but this is my story and this is exactly how I feel you.
Evelyn, I apologize for your unpleasant experience in our unclear explanation of finding hidden damage that could be discovered after the disassembly. I would appreciate if you would give me the opportunity to discuss this matter further so I can more clearly understand where our communications can be improved?
cell: (818) 535-6634
- on Google+
This is an outstanding business! The customer service is excellent, they always offer you a beverage of your choice when you are there. The repair work is top notch. Also, there is peace of mind knowing that all work is guaranteed for as long as you own your car. On top of all, that they fixed 2 small dings at no extra charge. Schiro's definitely takes the sting out of collision repair!! I highly recommend them. :D
- on Yelp
There are not enough great words to describe my many experiences with Schiros. My most recent visit involved repairs from runaway rubber tires and as always the team at Schiros were fast and friendly as well as comforting and positive.
The work they do is top notch but I love the people there even more. They never over promise but always go above and beyond my expectations. I don't often write reviews but please know that you will never be disappointed if you need any sort of body work done.
- on Yelp
I was rear-ended by somebody, and went to get estimates before going to Schiro's. My adjuster told me that the other autobody shops were low-balling me (to catch me with a higher expense later). He wrote my estimate and said that Schiro's would be able to do the best job for exactly what he estimated.
I went to Schiro's in Chatsworth and was greeted by Manny - wow, he was Mr. Customer Service.! I felt like I was in a hotel, no kidding. Manny tells me to please have a seat in the CAFE, while he gets me a water (it was 102 outside) - not even my husband does that kind of stuff. Awesome playroom (!!!) for my three kids (under age 7) to hang out in while I was busy with paperwork.
Car was ready at the right time, at the price promised. They even washed my car (!!!)
After a car accident, you really feel low, sort of helpless and really aggravated. Dealing with Schiro's, I was treated with respect and courtesy, and they did a beautiful job.
Do you like Schiro's Collision Repairs?
- 8:00 AM to 5:00 PM Monday
- 8:00 AM to 5:00 PM Tuesday
- 8:00 AM to 5:00 PM Wednesday
- 8:00 AM to 5:00 PM Thursday
- 8:00 AM to 5:00 PM Friday